Terms and Conditions

Valid from 01/08/2023 

 

Introduction 

Global Business Reporting Infosystem (GBRIS) acts as an informational service provider by connecting global business registries and offering access to official legal entity documents submitted to the local registries. Website www.gbris.com is operated by company G-Infosystems OÜ (Registration number 16833096). 

Contract and services 

GBRIS is offering access to corporate documents worldwide, such as company financial reports and incorporation documents. In order for the website user to use GBRIS services, user must have a legitimate interest for the respective company and document type. By making the order and confirming terms and conditions, GBRIS assumes that the legitimate interest obligation has been fulfilled by the customer. GBRIS should be considered as a processor of the information and documents, not the owner of information. 

In order to request a document for a specific legal entity, the user needs to use the company search module by writing company name and choosing the correct company from a drop-down list. After that, customer will be re-directed to the company page where customer can navigate all available documents for the respective company. In case a client wants to request a specific document, document should be added in the cart. GBRIS allows to add maximum of 100 documents in one cart. When cart is confirmed and client wants to proceed with the order, client needs to agree with GBRIS terms and conditions and privacy policy. 

By clicking “I agree with Terms and Conditions”, the user agrees to enter into a legally binding contract with GBRIS to receive the information retrieval service governed by these terms of service. The contract becomes valid after a payment has been received by GBRIS. 

 

Payments and refund policy 

GBRIS accepts payments via debit or credit cards from most of the common payment networks like Visa, Mastercard, Maestro etc. In addition, customers can pay for their orders via Google Pay or Apply Pay. Payments are processed via Stripe, Inc and the security level is PCI compliant. 

For bulk requests (more than 10 documents per order), customers can contact GBRIS and pay by invoice.  

After a successful full payment, GBRIS will send order confirmation together with an invoice to customers contact email and GBRIS starts processing customer order. For the avoidance of doubt, full payment is defined as net amount remitted to GBRIS after any taxes, bank fees, commissions, and service charges. 

Payments are accepted in EUR, USD, SEK, NOK, DKK, HUF, PLN, CHF or CZK.  

GBRIS has the right to send customer a reminder email for the payment and/or inform customer via email if the payment did not go through. 

Customer has a right to request a refund for the payment only before the order has not been completed yet and such requests will be revised by GBRIS case by case. All refund requests should be sent to email [email protected] and GBRIS will make decisions on these requests within 72 hours. In case a refund is confirmed by GBRIS representative, the customer should receive the refund payment within 5 working days. A refund can only be sent back to the same card from where the initial payment came. 

Consumer law exceptions do not apply to GBRIS services. Therefore, any statutory right to withdraw from the order and receive a refund does not apply when the order has already been completed. Order is considered as completed when GBRIS has sent out email together with ordered documents to customers contact email. 

 

Pricing and Invoicing 

The pricing of the service mostly depends on company registration country and document type. GBRIS does not make any difference in pricing between companies. Prices are published on the GBRIS website after each document and from the header of the website, customers can choose between different currencies. 

In general, the prices are valued the same in each currency. However, due to fluctuations in currency rates, some prices can be either lower or higher than prices in EUR, depending on the currency. 

Customers can complete the purchase and receive invoice either as a: 

1. Natural person – prices will be subject to 20% VAT.
2. Legal entity – If a company is registered within EU and customer enters a valid VAT number on the check our page, invoice will be automatically issued with 0% VAT (VAT Reverse Charged). If a VAT number is not provided, prices will be subject to 20% VAT. In case a customers company is registered outside the EU, invoice can be also issued with 0% VAT.  

GBRIS will rely on the VAT number and billing data that the representative of the company has provided. GBRIS has the right to correct data related to VAT if there is a clear indication that such data is incorrect. 

 

Receiving the service 

GBRIS starts processing customer order as soon as payment is confirmed and confirmation email sent to the Customer. 

The average order processing time varies between a few minutes to one week depending on the company registration country and document type. However, most of the orders are usually completed within a few hours during regular working hours and some orders are completed fully automatically within minutes. 

When the order is completed, GBRIS sends customer an email together with requested documents as attachments. Any documents and receipts will be sent by GBRIS as PDF documents, unless PDF is not provided by the local business registry. 

In case a customer made a mistake when entering the contact email, the customer has the right to contact GBRIS and ask to resend the requested documents to a corrected email address. 

If a customer has ordered a document that becomes unavailable in the local business registry or is considered as confidential in the local jurisdiction, GBRIS will cancel the order and refund the payment. 

GBRIS is offering official documents submitted by the legal entity to local business registry and does not modify these documents. Therefore, GBRIS is also not responsible for any missing content inside the documents or any damage caused by incorrect information. 

GBRIS reserves the right to cancel any order at its sole discretion. In such matters a full refund will be issued for the client. 

 

Limitation of the liability 

GBRIS will make all reasonable efforts to obtain the requested documents; however, GBRIS expressly disclaim all warranties, whether express, implied or statutory, regarding GBRIS services including, without limitation, any warranty of merchantability, fitness for a particular purpose, title, security, accuracy and non-infringement. GBRIS does not guarantee that the requested documents will meet the customer requirements; nor that the information provided or obtained in the documents or its website is entirely accurate, reliable or correct. 

The customer understands and agrees that GBRIS will not be liable to the customer or any third party for any loss of profits, use, goodwill, or data or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from the use of or inability to use the GBRIS services. 

GBRIS will bear no liability for any failure or delay due to matters beyond GBRIS’ reasonable control. GBRIS’ maximum liability is limited to the amount that the Customer paid for his/her order. 

 

Final conditions 

A document outlining the current Terms and Conditions can always be found on GBRIS’ website. These Terms and Conditions may be updated at any time. Any significant changes will be communicated to customers. 

The customer is obligated to use GBRIS services in good faith, and GBRIS acts accordingly. Resolution of any dispute between the customer and GBRIS should first be attempted by way of negotiation. 

The relationship between the customer and GBRIS is regulated by Estonian law.  In circumstances where no agreement can be made, disputes will be heard by the Harju County Court. 

In case there is any inconsistency between the English and translated version of the terms and conditions, English version should prevail.